My items weren't picked up when I scanned my receipt, what do I do?

After you take a photo of your receipt, you’ll arrive at a Review Receipt page. If you notice something missing, you can edit your receipt before you submit.

By tapping "Edit Receipt" after you scan your receipt, you can notify our customer service team of any missing points from your shopping trip. You can scan barcodes (if the wrong item is coming up), adjust quantities, and more! Scanning barcodes also helps our system learn, so the same items are less likely to be missed the next time you buy them.