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  2. Digital Receipts

Digital Receipts

For both iOS and Android

  • Where is my connection to Publix?
  • I don't use a password to sign into my retailer account. How can I connect my account to Merryfield?
  • I don't see my digital retailer listed - how can I send in those receipts?
  • What happens if I cancel or return my order?
  • What information does Merryfield collect about me?
  • Can I make multiple purchases?
  • Where do I find online retailers in the app?
  • What retailers are currently available for connection?
  • Will you be adding more retailers?
  • I don’t see my favorite retailer — when will it be added?
  • What are digital receipts?
  • What if I order an item that should earn points, but it is not available?
  • What should I do if I didn’t receive my points for my digital receipt?
  • Do I need to shop through the Merryfield app to earn rewards for my online purchases?
  • What happens if my points aren’t posted to my account until after the expiration date of the Special Offers I redeemed?
  • How long does it take for my points to be added?
  • Do I activate Special Offers before I shop?
  • Do I still need to activate Special Offers when shopping with my retailer account?
  • How do I disconnect my account?
  • How many retailer accounts can I connect?
  • What happens if my account connection fails?
  • What happens if my account doesn’t connect?
  • How long does it take to connect an account?
  • What do I do if I forgot my retailer password?
  • How do I connect my Merryfield account to a retailer account?
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