Merryfield Support
- Total activity 210
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Activity overview
Latest activity by Merryfield Support-
Merryfield Support created an article,
Will you be adding more charities in the future?
We are always reviewing new philanthropic organizations to be included as options for donation through Merryfield.
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Merryfield Support created an article,
Is it possible to undo my donation if I’ve changed my mind?
Once you confirm your donation to one of the charitable organizations, the points cannot be returned to your Merryfield account.
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Merryfield Support created an article,
How many points are needed to donate $10?
We use the same equation as redeeming a gift card: 1,000 Merryfield points is equivalent to $1 so 10,000 points are needed to donate $10.
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Merryfield Support created an article,
How can I be sure my points are actually going to the philanthropy I have chosen?
Once your points have been redeemed for a donation, you'll see the redemption in My Wallet in the app marked as "Donated." You'll also receive a confirmation email that your points have been conver...
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Merryfield Support created an article,
How did you choose the organizations that are options for contribution?
Our Clean Council reviewed many different organizations and selected ones with meaningful missions. Additionally, all the organizations have been vetted to meet the highest standards on Charity Nav...
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Merryfield Support created an article,
Why did you decide to make donating points an option on the app?
Just like we believe that everyone should have access to better-for-you everyday products, we are committed to giving back. Donating points is a simple way to make a difference to philanthropies wi...
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Merryfield Support created an article,
What is a "valid" receipt?
We consider a valid receipt to be any traditional paper receipt printed at the cash register from an in-store shopping trip at any brick-and-mortar location. The receipt must be submitted within 14...
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Merryfield Support created an article,
Where is my connection to Publix?
Due to some changes that Publix has made to their digital receipts (including not displaying item prices on E-Receipts for in-store purchases) we’ve had to adapt how we reward Publix receipts. If ...
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Merryfield Support created an article,
What are Merryfield's customer service hours?
The support team is always happy to help! Their normal business hours are Monday-Friday 9am-5pm eastern. But you can always write an email to them at support@merryfield.com at any time and they'll ...
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Merryfield Support created an article,
How do I change my email address?
Tap the profile icon in the upper right corner of the app. Next, tap Personal Information and then tap on the email line. Here, you change your email address to whichever you prefer. Remember to sa...