Merryfield Support

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Recent activity by Merryfield Support Recent activity Votes
  • What are Merryfield's customer service hours?

    The support team is always happy to help! Their normal business hours are Monday-Friday 9am-5pm eastern. But you can always write an email to them at support@merryfield.com at any time and they'll ...

  • How do I change my email address?

    Tap the profile icon in the upper right corner of the app. Next, tap Personal Information and then tap on the email line. Here, you change your email address to whichever you prefer. Remember to sa...

  • What is Merryfield?

    Merryfield is a free iOS and Android app that rewards shoppers with points toward free gift cards for buying products from 60+ better-for-you brands. Every brand on the platform must meet a strict ...

  • I forgot my Merryfield password. How do I reset it?

    To reset your password, you can tap the "Forgot Password" button from the login screen.    Then, you'll get an email sent to the email address associated with your Merryfield account with a link to...

  • Android - The link to reset my password isn't working, what do I do?

    With Android devices, sometimes the settings can default to opening links with a web browser. If you're clicking the "Reset password" link and you're being redirected to our website in a web browse...

  • I don't use a password to sign into my retailer account. How can I connect my account to Merryfield?

    Unfortunately, we don't support the ability to log in to your account without using a password. We'd suggest going through the "Forget Password" flow on your retailer's website and establishing a n...

  • I don't see my digital retailer listed - how can I send in those receipts?

    Currently, Merryfield accepts physical receipts printed at the cash register as well as digital receipts from select retailers through connecting to the retailer directly in the Merryfield app. We ...

  • What stores do you accept receipts from?

    To put it short and sweet, any store!   With Merryfield, you can submit a traditional paper receipt from any brick-and-mortar store for an in-store shopping trip. You'll earn Everyday Rewards point...

  • Can an offer expire early?

    In some cases, a popular offer can expire sooner than the expected date and time initially given when the offer was listed in the app. If an offer expires after you’ve purchased the product, but be...

  • What happens if I cancel or return my order?

    Items that are refunded or returned and appear in your retailer account's order history do not qualify for points. When you return items that had previously earned points, those awarded points will...