I didn’t receive my referral points.

Oh no! Codes are case sensitive, so we encourage double (and triple) checking to ensure they're entered correctly.

Additionally, a valid receipt containing at least one Special Offer redemption needs to be uploaded to your account in order to receive the bonus points.

If your Special Offer item isn't being recognized, please ensure to edit the receipt before submitting so we can correct this for you. 

You can also reach out to our support team at [e-mail] from the email address associated with your account, using the code you entered, and they will be happy to help!