Referral Program
- How do I enter a referral code?
- How do you redeem a referral code on an existing account?
- I didn’t receive my referral points.
- How many times can I use my referral code?
- How do I share my referral code?
- How do I find my referral code?
Contact Us
Getting Started
About Merryfield
- What is Merryfield?
- Will the app work on Android devices?
- What are my points worth?
- Why can’t I find certain brands or products on Merryfield?
- Who can join Merryfield?
- What are Merryfield’s Terms of Service?
Your Merryfield Account
- How do I change my email address?
- I forgot my Merryfield password. How do I reset it?
- Android - The link to reset my password isn't working, what do I do?
- How do I edit my profile information?
- How do I fix a spelling error in my name?
- How do I change my account password?`
Earning Points
- What receipts earn points?
- What is a "valid" receipt?
- Can an offer expire early?
- What’s a Brand Bundle?
- What’s a Special Offer?
- When do Special Offers Expire?
Getting Rewards
- Will you be adding more charities in the future?
- Is it possible to undo my donation if I’ve changed my mind?
- How many points are needed to donate $10?
- How can I be sure my points are actually going to the philanthropy I have chosen?
- How did you choose the organizations that are options for contribution?
- Why did you decide to make donating points an option on the app?
Security & Privacy
Receipt Scanning
- What if my store receipt didn’t print the brand names of products I bought?
- Can I submit receipts from any store?
- Do you accept electronic receipts?
- Is there a time limit of when I can submit receipts?
- Is there a limit on how many points I can earn or receipts I can submit on Merryfield?
- My items weren't picked up when I scanned my receipt. How do I edit my receipt before I submit it?
Receipt Processing
Standards & Products
Digital Receipts
- Where is my connection to Publix?
- I don't use a password to sign into my retailer account. How can I connect my account to Merryfield?
- I don't see my digital retailer listed - how can I send in those receipts?
- What happens if I cancel or return my order?
- What information does Merryfield collect about me?
- Can I make multiple purchases?